Cancellation Policy

In the event that you have to cancel for any reason, cancellation fees will be calculated as follows:

1 or 2 hour beach rides, Day trail rides & Pony Camps
Any ride paid in full will be refunded in full if cancelled at least 10 days in advance of the ride date.

If cancellation is made between 2 and 10 days the fee will be refunded less the ride deposit.

Any refunds will be made via PayPal within 5 working Days.

No refund or transfer of rides will be allowed if less than 48 hours notice of cancellation is given.

If you fail to turn up, you will be required to pay in full.